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Kijiji Help Desk Knowledgebase > Managing My Ads & Account
Important Articles
 
Important Changes to the Pets Category
As of November 20th, 2014, Kijiji has removed the ‘Pets > To Give or Donate’ category, and the option to list any ad as ‘Free’ in the Pets section. At Kijiji, we do our best to help communities...
Recent Phishing Wave
Please be aware that a new phishing wave is currently targeting different Kijiji users. While this scam attempt is not widespread, it is important that site users take the necessary precautions to avo...
 

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Examples: How do I edit my Ad?   I can't find my Ad   How do I delete my Ad?  

 
How do I delete my Ad? Article rated 3.6/5.0
If you are a registered Kijiji user, sign in, click My Kijiji then click My Ads. Click the Delete link next to the Ad you would like to remove. If you are unable to locate your Ad in your "My Ki...
How can I edit my Ad-change info/cities/categories? Article rated 3.4/5.0
If you are a registered Kijiji user and you wish to edit Ad pricing and/or information, you can certainly do so in most cases. Here is how: sign into "My Kijiji", then click "My Ads". Click the Edit ...
How do I change my email address? Article rated 2.9/5.0
If you are a registered user and would like to change your email address, you can do this by signing into "My Kijiji", and then "My Profile". Simply enter your new email address...
I forgot my password. Can you reset it? Article rated 2.2/5.0
If you forgot your password, click the "Forgot your password?" link on the sign-in page to have your password emailed to you. If you are having issues with signing in, remember that you don't need ...
Error: "Not yet registered on Kijiji" Article rated 2.5/5.0
You may receive an email with the subject "Not yet registered on Kijiji" when you submit a request for a forgotten password. In this case, your email address is not yet registered - however,...
How can I unsubscribe from bump up notification emails? Article rated 3.2/5.0
We will send you an email notification once your Kijiji Ad is no longer on a prominent page. The email contains links to bump up your Ad and to buy other optional features. It also contains a link t...