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Kijiji Help Desk Knowledgebase > Staying Safe using Kijiji
Important Articles
 
Firefox (Version 32): Image Uploading Issue
Different Kijiji users are reporting technical difficulties when attempting to upload images when using the Firefox browser (Version 32). A probable cause for this issue is the Adblock Plus add-on wit...
 

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How do I stay safe while using Kijiji? Article rated 4.7/5.0
While most individuals who use Kijiji have success with buying, selling, renting or connecting with others, from time to time we do receive reports of people attempting to scam or defraud our users. W...
Tips for avoiding Reply Scams Article rated 3.6/5.0
Have you received a suspicious reply to one of your Ads posted to Kijiji? Or does a reply you have received after answering an Ad seem odd? When receiving replies about your Ad, be suspicious ...
What do I do if I have been scammed? Article rated 3.2/5.0
If you are the victim of fraud, please contact Kijiji and your local police service. You may also want to contact the following other services: Royal Canadian Mounted Police Reporting Economi...
Common Scams: Third Party Websites Article rated 4.4/5.0
Kijiji does not have any partnerships with third party websites that facilitate transactions. Any website claiming to have an agreement with Kijiji or Ebay where they facilitate transaction and paymen...
SMS/Text scams Article rated 4.7/5.0
At Kijiji, your security is a key priority! We monitor Ads and replies and act on tips from our user community in an attempt to ensure that only legitimate activity is taking place and that bad people...
Does Kijiji work with law enforcement? Article rated 2.6/5.0
Kijiji works with local and international law enforcement agencies to help keep the site free from scams and other illegal activities. Law enforcement agencies can contact Kijiji by creating a ticket...
How do I report scams or other bad Ads? Article rated 2.3/5.0
If you see an Ad that appears to be SPAM, a scam or otherwise violates Kijiji's policies, click on the appropriate link found in the "Report Ad" section found at the top right of the offendi...
How do I report spam or scam replies to my Ad? Article rated 2.4/5.0
If you receive a suspicious reply to your Kijiji Ad that appears to be fraudulent or a scam, please report it to the support team by submitting a ticket here, including the email address that sent the...
How do I report a violation of my intellectual property? Article rated 2.5/5.0
If you have a good faith belief that a listing on Kijiji infringes your copyright, trademark, or other intellectual property rights, please download our Notice of Claimed Infringement form, fill it ou...
I just got an email saying I posted an Ad, but it isn't my Ad Article rated 3.5/5.0
If you unexpectedly receive an email from Kijiji confirming that you just posted an Ad, but did not actually post the Ad, then someone else is illegally using your Kijiji account to scam other users. ...
What is flagging? Article rated 3.8/5.0
Flagging an Ad brings the Ad to the attention of our community support team. They can then investigate the Ad, and remove from our site those which violate the site policies. To flag an Ad, use th...
Someone has contacted me offering to sell my item for me, for a fee. Is this supported by Kijiji? Article rated 4.3/5.0
Kijiji recommends selling your items by using our website, and dealing in-person only. We do not recommend dealing with any users who: - Contact you about posting your Ads on their website - Of...
Scams claiming to be associated with Kijiji Article rated 3.7/5.0
All emails claiming that the transaction will be handled via a Kijiji sanctioned outside service, internet purchase programs, or a wire transfer to a Kijiji account are FAKE! Please do not reply to th...
Tips for avoiding Real Estate Scams Article rated 4.7/5.0
When looking for a new place to live, whether it be a rental unit or house for sale, there are a few things we suggest you keep in mind that will protect you from falling prey to a Real Estate Scam; ...
Tips for avoiding Cars and Vehicles Scams Article rated 4.6/5.0
Kijiji is now Canada’s largest Auto site and safety remains our number one concern. We certainly do our best to keep the site clean, but as losses can be very costly in this section we highly encourag...
Tips for avoiding Job Scams Article rated 4.5/5.0
Before you apply for a job, we highly encourage you to do a little research to determine if the job is legitimate before sending any personal information, or even your resume. Here are a few questions...
Tips for avoiding Service Scams Article rated 4.0/5.0
Although scams in this category are less frequent, we still encourage users to be aware of potential problems or scams that can arise when hiring someone. Do your research; -Check out the comp...
Tips for avoiding Pets Scams Article rated 4.7/5.0
Adding a new pet to the family can be a very exciting time. You may wish to look in our Pets section for the perfect choice or you may choose to post a Wanted Ad. Here are a few things to keep in mind...
Tips for avoiding Ticket Scams Article rated 4.7/5.0
Kijiji can be a great resource both for acquiring tickets to sold out shows and as an aid to those who are no longer able to go through with their event plans. Unfortunately however, Ticket scams are ...
Guide to safely purchasing firewood online Article rated 4.3/5.0
Need to stock up on firewood, but not sure how to purchase safely? Our friends at Measurement Canada have some tips: Adhering to the following precautions when purchasing firewood will help ensure...
Cheques as a form of Payment Article rated 4.7/5.0
Being a local community website, we generally recommend that users have their transactions occur in person and with cash, however, should you decide to take a cheque for a purchase there are a few thi...