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Kijiji Help Desk Knowledgebase > Promoting My Ads
Important Articles
Temporarily Disabled Features
What has been affected? The following site features have been temporarily disabled: Share-with-friend and Send me a copy of email. Recently, these options were being used to send out spam to unsus...
Important Changes to the Pets Category
As of November 20th, 2014, Kijiji has removed the ‘Pets > To Give or Donate’ category, and the option to list any ad as ‘Free’ in the Pets section. At Kijiji, we do our best to help communities...

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Examples: How do I edit my Ad?   I can't find my Ad   How do I delete my Ad?  

  » Help categories:
Bump Up
What does a Bump Up feature do?
What is the difference between a Bump Up and a Top Ad feature?
Urgent Ads / Highlight Ad
What does Highlight do?
Urgent & Reduced Feature
Top Ads
What are Top Ads?
Why can't I see my Ad in the Top Ads section?
Homepage Gallery
What is the Homepage Gallery?
Why can't I see my Ad in the Homepage Gallery?

How can I get more people to see my Ad? Article rated 3.9/5.0
Kijiji offers the following paid features which help give your Ads more visibility and helps them get more responses: Bump Up Bump your Ad back up to top of the first page. Ads on the firs...
How much do each of the features cost? Article rated 3.0/5.0
The cost for each feature depends on the feature, city and category. The prices are set so that the feature remains a premium option for those that decide to purchase them. For example, if the price...
What payment methods are accepted? Article rated 4.3/5.0
You can use the following methods to purchase paid features on Kijiji: PayPal VISA MasterCard All payments are securely processed through PayPal, our payment processor. Transactions use a ...
I paid for a feature but can't find my Ad on the site. Why? Article rated 2.1/5.0
Some Ads may be delayed for up to 24 hours, to be manually screened to make sure they agree with our terms and conditions. This is done to ensure a safe and clean site. This delay will never last more...
My Ad was deleted. Will my fees be reimbursed? Article rated 1.4/5.0
In accordance with the terms and conditions of the site, all fees paid for features are non-refundable. If you have deleted your Ad or if the Ad was deleted for violating Kijiji policies, then any fee...
"Your payment can't be processed at this time." Article rated 2.3/5.0
If you get an error saying "Your payment can't be processed at this time." when trying to pay for a feature, please ensure that: - Your credit card information is entered correctly, including the C...
Prepaid Credit Cards Article rated 2.8/5.0
Kijiji does not recommend the use of prepaid credit cards as not all prepaid credit cards are compatible with PayPal, Kijiji’s payment processor. While some cards are currently accepted, their compati...
How do I unsubscribe from feature promotion emails? Article rated 2.9/5.0
Kijiji will regularly send you feature promotion emails with the latest information on your Ads. If you would prefer to not receive such emails, please follow the link at the bottom of the email to u...
What does an URL feature do? Article rated 2.6/5.0
Adding a URL feature to your Ad places a hyperlink in the Contact Poster section on the right side of your Ad. This link will be placed below your phone number (should one be included) and above where...